Responsive recruiter ROLE DESCRIPTION: AsOffice Manager - State Farm Agent Team Member withJeff Sand - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Jeff Sand - State Farm Agent is eager to bring aboard your collaborative presence. RESPONSIBILITIES: Answer Phones and assist agency walk in customers. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented Experience in customer service required Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment Currently has or is able to obtain Property and Casualty License Currently has or is able to obtain Life and Health License BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/team bonus Growth potential/opportunities for advancement within our agency Compensation: $40,000.00 - $60,000.00 per year We're Hiring This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Kirkland. Our office is open 9am-5pm. Apply now and let us put you on the path to success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.